Microsoft Teams can enhance productivity, whilst also supporting remote working. Yet often, the missing piece is how to seamlessly connect existing telephony infrastructure and services with Microsoft Teams. 

For Voice, Telecoms, and IT providers supporting business users, there is a leading go-to-market solution that removes the Microsoft Teams voice dilemma. 

Simptel2Teams is a cloud-native, middleware product that sits between any phone system, PBX or SIP Trunk provider, and Microsoft Teams. Simptel2Teams allows business users to make and receive calls from any device using the Microsoft Teams workspace. 

Here are 5 reasons why your customers will love the teams integration

1. Non-disruptive With Simptel2Teams there is no need to adopt Teams as a PBX replacement. Users can still utilize feature-rich, on-premise PBX solutions. Simptel2Teams also supports existing SIPs Trunk services. In short, end users can maintain existing feature-rich telephony and take a hybrid approach, avoiding the disruption of rip and replace. 

2. Quick and simple

Simptel2Teams provides an immediate solution for voice-enabling Teams. There is no hardware or software needed. There is no need to port numbers, change carrier, or throw away an existing phone system. Simptel2Teams is cloud-native, with near-instant, one-click deployment. 

3. Cost-effective

Simptel2Teams offers a scalable, per-user, per-month billing model, with no set-up cost. And because it is cloud-native there is no capital expenditure or ongoing maintenance expense. It also means businesses can get the most from existing telephony investment. 

4. Low risk Simptel2Teams, unlike bespoke development, is low risk. Simptel2Teams is an established global platform, chosen by the world’s major telephony brands to integrate with Microsoft Teams. Built extensively in the Azure cloud, Simptel2Teams is validated by Microsoft. It is a true Office 365 experience that offers extensive tried and tested interoperability. 

5. Drive business A better-connected business is a better business. Simptel2Teams effortlessly voice enables Microsoft Teams, so completing the Unified Communications set up. The Simptel2Teams middleware UCaaS solution is the perfect answer for businesses looking to adapt to the new normal, with a work anywhere approach. Collaborative tools such as Microsoft Teams can enhance productivity, deliver agility and flexibility. The ability to access the work phone system through the unified Teams client is invaluable for driving customer engagement and business forward.