Features

Choose your own PBX

Make, receive and combine your business calls.

Foundation

The foundation of modern telephony

Numberporting

Make us happy and port your existing phone numbers easily to the Simptel platform

Fraud Control

Get insights into detailed information about each call for anti-fraud purposes

Scalable Calls

Easily scale your Concurrent Channels and Call Setups per Second

Call recording

Easily record your inbound and outbound calls (and modify those settings at any time) with our call recording software.

IVR

Create your own IVR applications in a flexible and easy way with our building blocks

Programmable

Connect our phone system to your everyday tools or build a new custom workflow.

Scale internationally

Communications services built for innovative enterprises

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S
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International Numbers
We provide direct dial-in (DDI) numbers in over 100+ countries, Toll-Free and Premium numbers. If necessary, we can also, port your existing DDI numbers to our platform.
SimpTrunk
Leverage a full-featured SIP Trunking solution to give your enterprise the reliable, software-driven voice calling it needs.
Cloud Dashboard
Build IVR applications quickly, without the complexity of integrating voice functionalities yourself.

Frequently asked questions

What is SIP?

SIP stands for Session Initiation Protocol and is a protocol (i.e. language) that communications applications use to talk to one another over an IP network.

SIP is used to create, manage, and terminate calls (or sessions) in an IP-based network. SIP is the instruction set that tells an application how to process a phone call.

What is SIP Trunking?

SIP Trunking is a way to make voice calls over the internet. This communication method allows for Voice Over Internet Protocol (VoIP) calls to be made, for messages (SMS/MMS) to be passed, 911 emergency calls to be made and other SIP-based real-time communications.

 
What are the benefits of SIP Trunks versus PRI?

The primary benefit of SIP trunks over PRIs is cost savings as this method is far more scalable and generally comes with less fixed overhead costs.

SIP makes converged networks possible because it is an application, not a service. In the same way that copper lines transmit signals rather than create them, SIP allows any endpoint to communicate with another, as long as the two endpoints agree to use SIP. That means that a single-location company can converge its networks, roles, and equipment into one system that meets all of its communication needs. Convergence offers concrete benefits, in that:

  • Routers and switches are used more efficiently
  • Combined roles are enabled, so endpoints can both send and receive voice, data, and video
  • Networks can be mixed to integrate voice and applications
  • Costs are reduced because SIP is a virtual infrastructure
  • SIP Trunking removes the TDM Constraint and provides flexibility to manage at scale
  • Fewer or even just one SIP provider must be engaged
How does SIP trunking benefit your business?

Speed, agility, and leanness are guiding principles for companies that need to stay competitive today. And in order to support those principles,
businesses need technology that supports them as well. Compare SIP to traditional phone services and the advantages are clear.

SIP delivers significant savings. Traditional analog circuits are costly because they have to be designed, configured, maintained, and upgraded. SIP trunking provides the same call quality as traditional line, but since it runs over the Internet, it doesn’t require the same level of design and configuration. Plus, the maintenance and upgrades to the network would be necessary whether SIP trunking was being run through them or not.

The infrastructure costs for SIP trunking are also lower because SIP eliminates the need for primary rate interfaces (PRIs), which require enterprises to buy lines in bundles of 23. PRI customers who need 10 lines have to buy a bundle of 23, leaving 13 unused. SIP, however, can be purchased in whatever number of units a business requires.

Long-distance, local inbound, and termination services can be included, providing another opportunity to save costs. Plus, SIP trunking delivers cost savings as great as 60% over traditional methods.

When should a business use SIP Trunking instead of a hosted solution?

A business should look to a SIP trunking provider when they decide that their needs are being met with a premise-based PBX but want the benefit of virtual circuits and more flexible pricing options. This system is often referred to as an IP-PBX (Internet Protocol private branch exchange). Coupled with SIP trunks, an IP-PBX serves up similar features to hosted solutions. SIP trunks typically save a business customer money over a hosted solution in that a SIP trunk can serve the needs of three to four employees, while a hosted seat is needed for each employee.

What equipment do I need to be able to use SIP Trunking?

Today many companies use SIP trunking to power the calling within their UCaaS and CCaaS platforms, but generally SIP Trunks can work with any SIP-ready hosted PBX system. SIP Trunks can also be made to work with a traditional analog or key phone system with an IAD (Integrated Access Device).

Is SIP here to stay?

With all the advantages that SIP trunking offers, why do any companies still use traditional services? It’s simple. Traditional telecom has been in existence for over 100 years. Over its lifetime, copper has been widely adopted, of course, and it’s the telephone technology that most of us grew up using. The short answer is: it was the best option that businesses have had until recent years. SIP trunking is only about 10 years old. That means it was purpose-built to work in today’s business environment. Since the advent of SIP trunking as a business tool, nearly 70% of decision-makers have adopted SIP, and of those adopters, 96% report satisfaction with call quality. A protocol can only achieve widespread adoption when it’s based on consistent standards. The guidelines for how a SIP trunk should work and interoperate with a phone system are defined and guided by the SIP Forum, an organization of telecom experts who work toward the continual improvement of SIP standards.

 
Supported Platforms
  • 3CX
  • Aastra
  • Alcatel-Lucent
  • Astergate
  • Asterisk
  • Auerswald
  • Avaya
  • Cisco
  • CNE
  • Communigate Systems
  • Digium
  • Draytek
  • Elmeg
  • FreePBX
  • FreeSWITCH
  • Gigaset
  • IPBM
  • IPBrick
  • Koncept
  • KSS
  • LG-Ericsson
  • Microsoft Teams
  • Mitel
  • NEC
  • NeoNova
  • One IP
  • Panasonic
  • Rowetel
  • Samsung
  • Siemens
  • Swyx
  • Televantage
  • VOIspeed
  • Xelion
Unified comms

Enterprise-grade Communication

Build engaging calling experiences with our geo-redundant platform. Connect your international business or offer flexibility to your office’s most frequent travellers – location independent.